Frequently Asked Questions

Our equipment allows us to take up to 6 photos per second. This gives us the most opportunity to get the best photos or expression in the seconds we are underwater. You get all the photos taken.

All the usual’s for a swimming lesson including swimwear, towel, dry clothes and a drink.

There is no refund on your participation fee or package fee but if you are unhappy with your photos, we will work with you to try and arrange a reshoot.

All sessions are run over a 10-minute period to allow for some ‘up top’ water play photos as well.

Due to the busy timeline of our day we need to keep going with the other sessions, we will do our best to get you booked in for another time but your participation fee for the initial session will be forfeited.

We are happy to take photos of as many children as possible, but to ensure the best photos and individual attention we ask that you book 1 session per child plus a separate session if you want group photos. This also correlates to the package fee.

We advise that you follow your swim school protocol for the class they are currently in. We are always happy to have you in the pool. Especially if it helps make your young one feel more comfortable, in familiar surrounds.

Small toys that are able to get wet are ok, but please don’t bring any inflatables or large toys.

We suggest what you would normally wear for your swim lesson is best.

All images are provided in a digital format that will allow for printing to all applications. You can also upload them to Social Media and email them if you wish.

Other students will be at the swim school during your shoot time but will not interfere with your session. We will have 1 x swim instructor and 1 x photographer in the water plus an assistant by the pool to help with all your needs.

All sessions will have a swim instructor on hand to assist.

All images are stored on secure servers and are deleted after 7 days. Images will not be used for any promotions or on social media without prior consent.

Yes. As well as Working with Children checks, they also have current first aid certificates.